The Success of Offshore Development
When it comes to software development and IT services, the goal of all concerned is to create a long-term relationship that will yield the best productivity and output from the programmers. The same applies to offshore development. To achieve this goal, it is important to remember that on the other side of the chat / Skype / piece of code – there’s a person.
Like all of us, our programmers have a desire to belong and contribute to the project on which they work. Therefore, we would like to remind you of few facts, which are well known to all but are worth the reminder anyway, in order to increase efficiency in offshore development.
- Tell a little about yourself - who are you? Do you have children? What are your hobbies? etc.
This helps to create closeness, contributing to the sense of belonging and mutual commitment.
- Share with the programmer (s) information about your organization, staff, location, and atmosphere.
- Share with the programmer (s) general details about the project.
An overall picture can help and contribute to efficiency.
- Working hours - Build your own agenda, how you want to manage tasks and give feedback.
Say clearly when you want to talk, and how you want to do it.
If you are away from the office for a few hours, days – share this information with the programmer (s); do not leave them without "father and mother".
- Task Schedules - When you assign a task (large or small) - it is recommended to ask for time estimation. Understanding task completion schedule helps ensure that the programmer understands your requirements, as well as making sure that you spend the right amount of work hours on each task (avoiding a situation where a non-critical task takes more than you would like to invest in).
- Capabilities – it is important to understand the set of skills of the programmer. Do not expect to get solutions that are not in the best of the employee's abilities. If you still need a capability other than the programmer's abilities, you can always invest resources in teaching and training, but think beforehand whether this is right for the project. In any case, we recommend that you consult with a manager from TeamScale on the topic.
One of the most important things to understand before you start working with offshore development is the fact that even though the programmers are located far away - does not diminish the importance of your management, and even requires more of it...
- It is very important to conduct ongoing communication, to ensure that tasks are structured, to get feedback, to ask questions and to make suggestions. The more active communication, the greater the productivity you will receive from your programmers.
- If you appoint a person from your organization to be the contact point with the programmer (s), keep in mind that management will become part of his or her daily routine, and that other tasks may be less noticed.
- We recommend that you prepare a spare set of tasks for the programmer's work – for times when they complete their ongoing tasks or when they "get stuck" expecting guidance from you when you are out of reach.
- Due to the fact that the programmer (s) are starting to work not at your local time, make sure that the programmer has tasksassigned for tomorrow morning.
- Make clear to yourself and to someone on your behalf of the many benefits of working with the offshore programmer (s), and the importance it holds for the organization, along with the difficulties and challenges that may come along.